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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aldi Cruz

Aldi Cruz

November 14, 2024

5  out of  5
rating by Aldi Cruz
"Good customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mashaila Green

November 13, 2024

5  out of  5
rating by Mashaila Green
"Michael's team is hands down one of the best agency's in Hartselle. Please visit his office for all your insurance needs. Megan is super sweet and knowledgeable."
We responded:
"We’re honored by your positive feedback! She is doing a great job and we are lucky to have her working in our office! "
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Carl Leverett

November 13, 2024

2  out of  5
rating by Carl Leverett
"Raised prices constantly"
We responded:
"We appreciate you taking time to leave a review. We’re sorry to hear you had a bad experience. Although our office does not set rates I would be happy to call and discuss your concerns. "
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John Rebello

April 28, 2024

5  out of  5
rating by John Rebello
"Great insurance"
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Mai Childers (Mimi The Piggy Orc)

January 14, 2024

1  out of  5
rating by Mai Childers (Mimi The Piggy Orc)
"Husband has been with this insurance company for over 10 years I have been with them for over 5 years. During a claim the customer will be expected to do most/all of the leg work, paper work, and communicating with the other insurance company. When changing or cancelling policies do it in person. Over the phone they have a tendency to cancel the wrong policies or switch you to the wrong policy. The communication isn't the best, but the staff seems nice."
We responded:
"We apologize for any negative experience you had. Feel free to call the office anytime and we can discuss and try to resolve any issues. Thank you!"
Profile photo of Shawn Selby

Shawn Selby

July 26, 2023

5  out of  5
rating by Shawn Selby
"I have state-farm insurance in other places. I have to say. Mr. Holifield is a very nice personal man. Plus is staff is great as well."
Profile photo of Liz Selby

Liz Selby

July 24, 2023

5  out of  5
rating by Liz Selby
"Everyone in this office is great to work with! They make you feel like family. The staff is very responsive to questions and concerns and takes care of your needs."
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Kenneth Boyer

July 18, 2023

5  out of  5
rating by Kenneth Boyer
"Easy to deal with and just great guy!"
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J Smith

July 11, 2023

5  out of  5
rating by J Smith
"I have been a customer of Michael Holifield State Farm Insurance Agency in Hartselle AL for many years. The staff is responsive to all my insurance needs (Home & auto) and they always seek ways to save me money on my insurance needs. If you have insurance needs, give Mike and his staff a try... friendly and professional and eager to help!"
We responded:
"Thank you, Mr. Smith! We appreciate your business! "
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Jim Martin

July 11, 2023

5  out of  5
rating by Jim Martin
"Excellent service, always!"
We responded:
"Thank you, Jim! We appreciate your business!"
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nathan Roberts

July 11, 2023

5  out of  5
rating by nathan Roberts
"I have been a long time customer and have had insurance here even before Michael took over this location. Michael and his staff have always been prompt, courteous and easy to deal with. Jacob Roberts"
We responded:
"Thank you, Jacob! We appreciate your business! "
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Selma Sanchez

May 26, 2023

5  out of  5
rating by Selma Sanchez
"They are so helpful! I have always had the best experience with them."
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Heather Haley

January 21, 2023

1  out of  5
rating by Heather Haley
"Bothering an elderly, disabled woman (my mother) a month before her bill is due and threatening to cancel the policy is NOT acceptable. We are changing which office we use. I'm very angry with this office's methods."
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Dennis Vega

February 16, 2022

5  out of  5
rating by Dennis Vega
"If you want too be treated like family by your insurance agent this is she place to go!"
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Bobby & Brandi Decker

October 27, 2021

5  out of  5
rating by Bobby & Brandi Decker
"Friendly and helpful"
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Marie Patrick

July 22, 2021

5  out of  5
rating by Marie Patrick
"I love this state farm!! I had a wreak and the coverage was amazing! Mrs. Vicki made the filing a claim process as easy and stress free as possible! The staff are friendly and always willing to help! My insurance offers great coverage for a great price!! I am getting my new car insured here as well!"
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Chris Davis

February 19, 2021

5  out of  5
rating by Chris Davis
"Best place for Insurance"
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Michael Burke

January 19, 2021

5  out of  5
rating by Michael Burke
"Excellent service. Friendly employees."
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Mark Ahlstrom

December 11, 2020

5  out of  5
rating by Mark Ahlstrom
"Great service , easy to work with ."
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Laura Miller

May 16, 2020

5  out of  5
rating by Laura Miller
"Excellent place of business. Super friendly staff."
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Donna B

April 6, 2020

5  out of  5
rating by Donna B
"I have been with this insurance company for many years I appreciate the entire staff and Hartselle for their careful attention to detail and respond to customer needs. These are good people and the policy that I have is also good."
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Tommy Lackey

March 14, 2020

5  out of  5
rating by Tommy Lackey
"Great place and the best services I really love this insurance place"
Profile photo of Teri Watson - Realtor - MarMac

Teri Watson - Realtor - MarMac

February 3, 2020

5  out of  5
rating by Teri Watson - Realtor - MarMac
"Great service with am awesome staff."
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William Bohannon

December 26, 2019

1  out of  5
rating by William Bohannon
"Asked for a quote on Auto coverage. No reply as of today."
We responded:
"I am sorry you didn't get your quote in a timely fashion. One of our representatives stated she spoke with you and has provided your quote. Please let us know if you need anything else."
Profile photo of Janisea Pritchett

Janisea Pritchett

August 18, 2019

5  out of  5
rating by Janisea Pritchett
"Fast quote. Always available for questions. Friendly and dependable service! I enjoy speaking with people not machines and Michael always answers and returns calls. Recommend to everyone"