State Farm® Insurance Agent Michael Holifield
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amie
March 5, 2025
"I have been a customer of Micheal Holifield State Farm for many years. Every time I asked them for a help, they are so professional and they are always so efficient. Also the staff are very friendly and kind. I really recommend this agency for everyone who lives in AL! Yes! Best agency!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aldi Cruz
November 14, 2024
"Good customer service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mashaila Green
November 13, 2024
"Michael's team is hands down one of the best agency's in Hartselle. Please visit his office for all your insurance needs. Megan is super sweet and knowledgeable."
"We’re honored by your positive feedback! She is doing a great job and we are lucky to have her working in our office! "
Carl Leverett
November 13, 2024
"Raised prices constantly"
"We appreciate you taking time to leave a review. We’re sorry to hear you had a bad experience. Although our office does not set rates I would be happy to call and discuss your concerns. "
John Rebello
April 28, 2024
"Great insurance"
Mai Childers (Mimi The Piggy Orc)
January 14, 2024
"Husband has been with this insurance company for over 10 years I have been with them for over 5 years. During a claim the customer will be expected to do most/all of the leg work, paper work, and communicating with the other insurance company. When changing or cancelling policies do it in person. Over the phone they have a tendency to cancel the wrong policies or switch you to the wrong policy. The communication isn't the best, but the staff seems nice."
"We apologize for any negative experience you had. Feel free to call the office anytime and we can discuss and try to resolve any issues. Thank you!"
Shawn Selby
July 26, 2023
"I have state-farm insurance in other places. I have to say. Mr. Holifield is a very nice personal man. Plus is staff is great as well."
Liz Selby
July 24, 2023
"Everyone in this office is great to work with! They make you feel like family. The staff is very responsive to questions and concerns and takes care of your needs."
Kenneth Boyer
July 18, 2023
"Easy to deal with and just great guy!"
J Smith
July 11, 2023
"I have been a customer of Michael Holifield State Farm Insurance Agency in Hartselle AL for many years. The staff is responsive to all my insurance needs (Home & auto) and they always seek ways to save me money on my insurance needs. If you have insurance needs, give Mike and his staff a try... friendly and professional and eager to help!"
"Thank you, Mr. Smith! We appreciate your business! "
Jim Martin
July 11, 2023
"Excellent service, always!"
"Thank you, Jim! We appreciate your business!"
nathan Roberts
July 11, 2023
"I have been a long time customer and have had insurance here even before Michael took over this location. Michael and his staff have always been prompt, courteous and easy to deal with. Jacob Roberts"
"Thank you, Jacob! We appreciate your business! "
Selma Sanchez
May 26, 2023
"They are so helpful! I have always had the best experience with them."
Heather Haley
January 21, 2023
"Bothering an elderly, disabled woman (my mother) a month before her bill is due and threatening to cancel the policy is NOT acceptable. We are changing which office we use. I'm very angry with this office's methods."
Dennis Vega
February 16, 2022
"If you want too be treated like family by your insurance agent this is she place to go!"
Bobby & Brandi Decker
October 27, 2021
"Friendly and helpful"
Marie Patrick
July 22, 2021
"I love this state farm!! I had a wreak and the coverage was amazing! Mrs. Vicki made the filing a claim process as easy and stress free as possible! The staff are friendly and always willing to help! My insurance offers great coverage for a great price!! I am getting my new car insured here as well!"
Chris Davis
February 19, 2021
"Best place for Insurance"
Michael Burke
January 19, 2021
"Excellent service. Friendly employees."
Mark Ahlstrom
December 11, 2020
"Great service , easy to work with ."
Laura Miller
May 16, 2020
"Excellent place of business. Super friendly staff."
Donna B
April 6, 2020
"I have been with this insurance company for many years I appreciate the entire staff and Hartselle for their careful attention to detail and respond to customer needs. These are good people and the policy that I have is also good."
Tommy Lackey
March 14, 2020
"Great place and the best services I really love this insurance place"
Teri Watson - Realtor - MarMac
February 3, 2020
"Great service with am awesome staff."
William Bohannon
December 26, 2019
"Asked for a quote on Auto coverage. No reply as of today."
"I am sorry you didn't get your quote in a timely fashion. One of our representatives stated she spoke with you and has provided your quote. Please let us know if you need anything else."